In previous blog posts, we discussed selling to Canadians online, but we’ve never actually discussed the ‘delivery’ part of the process. This seems like a good time to correct that imbalance.
Businesses based outside of Canada that don’t have an in-country presence might want to learn more about the Non-Resident Importer (NRI) Program. It’s a Canada Border Services Agency (CBSA) initiative that allows international exporters to sell products directly to Canadians on a delivered-price basis (i.e., via e-commerce) without a Canadian address. The NRI is subject to Canada’s Customs Act and related regulations administered by the CBSA.
Under the NRI, foreign exporters may act as the importer of record (IOR) for a shipment(s) entering Canada. The IOR is responsible for all accounting related to the importation, including (but not limited to) any duties and/or taxes payable to the Government of Canada, and the maintenance of all records about each importation. This program makes the process more transparent and stable for the Canadian customer – and clearer for the seller.
The benefits of becoming an NRI in Canada include:
- Better ability to compete in Canada’s marketplace,
- Improved service for Canadian customers, and
- Greater supply chain control.
The IOR will manage tasks including registering for (and maintaining) tax records, managing all customs documents, and interpreting Canadian tax regulations. Registering for the NRI program is generally done through a licensed customs broker, as their services can help businesses navigate export complexities, including tariff classification and Certificates of Origin. There is no specific charge for becoming an NRI – only the broker’s fees.
The CBSA maintains a list of licensed customs brokers; most Canadian brokers include sections on their websites explaining the NRI (e.g., Livingston’s guide for importers). And as always, follow our blog for more updates.
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