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Building customer loyalty in Canada
Read more: Building customer loyalty in CanadaCanadians love their loyalty programs. It’s a relationship that started in 1958 with the introduction of Canadian Tire money and has grown into a country of almost 130 million rewards memberships – and average of four per person, or eight per household. KPMG’s The truth about customer loyalty report (2019) ranks Canadians as the world’s…
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CARM Phase 2 arrives this spring.
Read more: CARM Phase 2 arrives this spring.We’ve previously posted details regarding the Canada Border Service Agency (CBSA) Assessment and Revenue Management (CARM) project. Last week, Carson International hosted another webinar addressing these changes, as well as offering information pertaining to customs verification audits. We attended this session to gather details we could share with our clients and readers. Dan Kiselbach (partner, Miller Thomson) and Dave Pentland…
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A look at automation in Canada.
Read more: A look at automation in Canada.Canada is positioned slightly above the world average in robot density in manufacturing, as per the International Federation of Robotics (IFR). According to Manufacturing Automation magazine, the 2020 World Robotics Report (based on 2019 statistics) ranks Canada 18th in the world for robot density, with 165 units installed per 10,000 employees. Next Generation Manufacturing Canada…
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What’s on in February and March.
Read more: What’s on in February and March.As we’ve mentioned before, trade shows and related events can often be a great route to a new market. They allow attendees to network and connect directly with new products and technology. Of course, a global pandemic has altered many plans. COVID-19 mitigation measures (and the rise of highly transmissible variants) have forced planners to…
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De minimis values, demystified.
Read more: De minimis values, demystified.Cross-border e-commerce has generated enormous economic opportunities for the global economy. Online sales have grown over the past few years, accelerating during the pandemic. Growth is expected to continue, fuelling cross border sales and a surge in e-commerce shipping – and it’s important for companies to be aware of (and understand) de minimis threshold value guidelines,…
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Why export?
Read more: Why export?Small and medium-sized enterprises (SMEs) are significant contributors to any economy, and accessing new markets is a good way to keep them strong. The International Trade Administration’s website has a very comprehensive list of reasons why SMEs should export to new markets. And we’re particularly lucky here in North America – the Canada-United States-Mexico Agreement…
